FAQ


  • Who is Premier Home Care?
    Premier Home Care is a top quality, comprehensive home health care and private duty agency. We offer a wide variety of in-home care services and home medical equipment to clients seeking to maintain their independence by aging in place or recovering from an injury or illness in the comfort of home.
  • What services do you provide?
    We offer a wide array of comprehensive home care services. Our divisions include:Caregiver Services: Private duty care, homemaker services, and personal care services. Rehabilitation Services: Speech, physical, and occupational therapy care from certified and experienced rehabilitation therapists. Healthcare Products: An array of products to assist clients in therapy, health maintenance, or daily living activities, such as respiratory aides, ambulatory aides, and patient aides.
  • Does Premier Home Care offer services in my area?
    We are proud to serve Central and Southeastern Kentucky and have Kentucky state certified offices in Louisville, Lexington, Richmond, Pikeville, London, and Elizabethtown. We are also licensed in Indiana.
  • Will I be able to reach someone after hours regarding my care?
    All of Premier’s family of services are available 24 hours a day, 7 days a week to handle any issue that may arise.
  • Are any of your services covered by Medicare?
    Yes. Medicare covers most medical equipment and most rehabilitation services. However, only long-term insurance covers private duty services, such as companionship care, homemaker and personal care services.
  • How do I know if the services I need are covered?
    Talk to your physician or long-term insurance provider to find out if the services you require are covered under Medicare. Our staff is also happy to assist you in determining the coverage you are eligible for.
  • Is Premier Home Care insured?
    Yes, Premier Home Care is insured, bonded, and accredited.
  • How can I find out more about my illness and/or injury?
    Premier’s Resource page is filled with educational information on age-related illnesses and issues, injury recovery and rehabilitation.
  • How can I learn more about Premier Home Care?
    If you have other questions or would like to know more about the quality care provided by Premier Home Care, please give us a call or submit our contact form.
  • Local: (502) 491-5243
    Fax: 888-678-7190
    Emergency: 888-238-8794
    Or contact us by email: csr3@premierhomecareinc.com
  • If you would like to reach us by mail please address your letter to:
    Premier Home Care, Inc.
    11530 Electron Dr.
    Louisville, KY 40299