Clerical Receptionist/ Administrative Assistant

Job Summary:
The Clerical Receptionist performs a wide variety of duties as they relate to the company's policies and procedures. The Clerical Receptionist will provide day-to-day assistance to upper management. The Receptionist will perform daily activities for walk-in and over the phone patient service. The Clerical Receptionist will present a pleasant, professional and helpful manner to customers, employees, and the general public. She/he shall adhere to the policies and procedures set forth in company standards.

Essential Duties/Skills:

• To adhere to all company policies and procedures.


• To answer telephone and direct incoming phone calls in a professional and courteous manner.


• To maintain a high level of confidentiality regarding patient information and company information.


• To be proficient in general office duties that includes, but are not limited to, typing, filing, and data entry.


• Must monitor the front foyer for safety purposes. Must be aware of weather hazards, place caution sign on wet floors and monitor the rug(s).


• Check the CD Player each morning to ensure the on-hold message is being played for patients while on the phone


• To dress in a professional manner as dictated by the company and to greet customers, and any other visitors of the Company in a professional, courteous, and friendly manner.


• To perform additional duties as assigned by the employee's manager, VP of Operations, CEO and Company owners.


• Typing, data entry, filing, and office etiquette.


• Must be able to communicate in a verbal and written manner.


• Must be able to perform duties quickly with a high level of accuracy.


• Other duties required as needed.

Education:
High school diploma or equivalent is required with preference given for additional college or professional training. Training will be provided for all pertinent electronic equipment the company utilizes.

Experience:
Previous experience as a receptionist or office personnel is preferred.

Supervision:
Responsible to: HR/Compliance Manager, VP of Operations, CEO and other Administrative positions.

Physical Necessities & Exposure Risk:
Light physical work with the majority of time spent in the offices. Exposure to infectious disease and hazardous materials will be minimum to none.

Revised 02-11